<department/><phone/><building/><room_num/><image><img src="/directory/_directory-images/Jane_Klug.jpg" alt="Jane Klug Headshot"/></image></item>

ExternalJane.Klug@bhsu.edu<department/><phone/><building/><room_num/><image><img src="/directory/_directory-images/Jane_Klug.jpg" alt="Jane Klug Headshot"/></image></item>